Contact Us

Have a question about an order, a product, or your pet's needs? We'd love to help — our team typically replies within 1 business day.

Get in touch

Email us anytime at thevaluekeeps@gmail.com and we'll get back to you as soon as we can.

Customer support hours

• Monday – Friday: 9:00 AM – 5:00 PM (EST)
• Saturday: 10:00 AM – 2:00 PM (EST)
• Sunday: Closed

Order questions

For the fastest help with an existing order, include your order number in your message. You can find it in your order confirmation email.